ABOUT ONLINE BANKING

Manage Your Account 24/7

With U.S. Bank Online Banking, you'll enjoy many time-saving account management features, including:

  • Expanded Transaction History – access up to 2 years of transactions – building to 5 years.
  • Search Functionality – search through your transaction history by date, transaction type, description or amount.
  • More Online Statements – over 2 years of Online Statements – building up to 7 years.

Log in or enroll today.

 


Account Transactions

4 Ways to Pay

Enjoy the convenience of four easy payment options with your ADA Visa Card: online, by mail or with your smart phone.

AutoPay/WebPay

With Online Banking, you have the flexibility to make a same-day payment, schedule a future payment or sign up for AutoPay, where your payment is scheduled on the same day each month. You can use a U.S. Bank checking account or an external account to make payments to your credit card. If you choose to set up an external payment account, it only needs to be set up once for all future payments.

To make a payment:

  1. Log in to Online Banking
  2. Under the "Transfers and Payments" tab, select "Pay My Account."
  3. Select the Account you are paying, and the Account you are paying from.
  4. Select the frequency, either Once for a onetime payment, or Recurring to set up AutoPay.
  5. Complete the remaining payment information and select Continue.
  6. Review the payment details and click Submit.

The cut-off time for same day Web (non-AutoPay) payments varies but generally ranges between 5 pm and 8 pm CT. Please contact Cardmember Service if you have questions about your applicable cut-off time.

Not enrolled in Online Banking? It’s easy to sign up.  Enroll Now

Mobile Banking

ADA Visa Cardmembers enrolled in Online Banking can make a payment 24/7 from their smartphone. To get started, just enroll in U.S. Bank Online Banking and set up any external accounts you´d like to use to pay your ADA Visa Card Account monthly statement. No setup is required if you are enrolled and would like to use an existing U.S. Bank account to pay your ADA Visa Card. Learn more about how to download the app and go mobile.

PhonePay

Making a payment over the phone is easy!  First you need to sign up for this option, and then each time you make a payment via our automated phone system, your next statement will reflect that payment. After you've set up PhonePay the first time, call Cardmember Service anytime before your payment due date—even on the due date if you call before 7 p.m. (CST). Have your Card account number handy and follow the easy payment instructions. There is no charge for a payment made through our automated phone system. To sign up for PhonePay just call Cardmember Service.

Mail

To send a payment via U.S. Postal Service, send your check or money order to:
U.S. Bank
Cardmember Service
P.O. Box  790408
St. Louis, MO 63179-0408
Please be sure to include your account number in the memo area of your check.

To request a balance transfer:

  1. Log in to Online Banking.
  2. Select your Card from the home page
  3. Select "Request a Balance Transfer" from the left navigation.
  4. Select your Account and click Next.
  5. Click "Transfer a balance from another credit card."

Note: Rewards points are not awarded on Balance Transfers. Transferring a balance will not automatically close your other account. If you wish to close your existing account, please write to the creditor

With Online Banking, you can view your account balance and over two years of transactions.  You can also view Online Statements, building up to 7 years of history.

Account Preferences

When you enroll in Online Banking you will automatically have access to up to 7 years of Online Statements.  When you Go Paperless, you’ll discover a cleaner, greener and more secure way to receive your statements!

Going paperless provides long-term benefits:

  • reduce paper consumption and lower your carbon footprint
  • deter fraud by eliminating the paper trail
  • receive an account alert via email or text message when your statement is available
  • save time by not having to file or shred your statements

To get started:

  1. Log in to Online Banking.
  2. Under the "My Accounts" tab, click "My Documents" and select "Paperless Preferences."
  3. Select Paperless next to your credit card account.
  4. Click Save.

Enroll in Online Banking, it’s free!

Account Alerts notify you of important account activity, such as a low available balance or when a payment is due. You can set-up these alerts and select where you would like an email or text message notification delivered.1  The following alerts are available: Statement and Payment Alerts

Online Statement Available
Payment Due
Payment Overdue
Payment Posted

Account Balance Alerts
Available Credit
Balance Exceeds Defined Amount
Transaction Alerts

Suspicious Transaction
Transaction Dollar Amount
Credit Posted
Debit Posted
Card Not Present
International Transaction

To set up Account Alerts:

  1. Log in to Online Banking
  2. Select "My Alerts" under the "Customer Service" tab.
  3. Click "Add Alerts" next to your Card account.

Security Alerts notify you when sensitive personal information, like an ID or address, changes. These alerts do not require any set-up and are automatically delivered to your primary email address.

You will be notified when the following events occur:

  • Address or phone number changes
  • Primary email address changes
  • Online Banking ID or Password changes
  • ID Shield Changes (including setup, questions and answers or image/sound and phrase changes)
  • Online Banking ID and Password were disabled due to multiple, incorrect login attempts
  • Login Assistance was requested to provide your Online Banking ID

How to change where security alerts are delivered

To change your primary email address:

  1. Log in to Online Banking.
  2. Select "Edit Profile" under your name and email address.
  3. Click "Edit" next to Primary Email information.

 

U.S. Bank overdraft protection protects your U.S. Bank Checking account from costly overdrafts by automatically transferring cash to it from your ADA Visa credit card account.

FlexControl

Setting up automatic payments to pay your ADA Visa credit card each week or month from your checking or savings account is a great way to help you avoid late fees and interest. Choose from a variety of payment options that fit your schedule and budget.

  • Everyday purchases are in your control
  • Pay your minimum payment due plus up to seven everyday Essentials categories (like gas, groceries, dining or bill payments) each month and save on interest even when you carry a balance.
  • Choose a specific day for your payment to be made each month.
  • Make accelerated payments to reduce your credit card balance and save on interest charges.
  • Choose an amount you're comfortable with to add to your minimum payment - we'll track these incremental payments on your statement and show you the interest you're saving.
  • Choose a payment frequency that fits your finances (monthly or weekly).
  • After you set up your Accelerator payments, you can adjust them online any time.

To set up FlexControl Essentials or Accelerator:

  1. Log in to Online Banking.
  2. Under the "Transfers and Payments" tab, select "Pay My Account."
  3. Select the account you are paying to and from and then select "Recurring."
  4. Your FlexControl options will be displayed to the right.
Additional Features

With your Online Banking spend analysis, you can download a year-to-date summary for the current year, or an annual account summary for the two previous calendar years.

To access the spend analysis:

  1. Log in to Online Banking.
  2. On the My Accounts page, click the “View Spend Analysis” link under your Card.

Note: Data is loaded on a monthly basis and should be available by the 5th business day of the month. If you are attempting to access a new account, the account must go through one statement cycle before the data will become available.

To request a copy of your Cardmember Agreement:

  1. Log in to Online Banking.
  2. Select "Self Service" under the "Customer Service" tab.
  3. Select "Manage Your Credit Account."
  4. Click on "ADA Visa Rewards Card."
  5. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request.

Your Agreement will be mailed to you within 7-10 business days.

It's easy to download your transaction data into Quicken® or Microsoft® Excel formats.
To download transaction data:

  1. Log in to Online Banking
  2. Select your Credit Card account on the home page.
  3. Select "Download Transactions" in the Account Activity section. 
  4. Select the date range.
  5. Select the download file type.
  6. Click "Download Transactions."

We may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

ADA Business ResourcesSM is a service mark of the American Dental Association. ADA Business Resources is a program brought to you by ADA Business Enterprises, Inc., a wholly owned subsidiary of the American Dental Association. ADA is a registered trademark of the American Dental Association.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

©2017 U.S. Bank National Association.  All rights reserved.


1 For text alerts, standard messaging charges apply through your mobile carrier and message frequency depends on account settings. Check with your carrier for specific fees and charges.
Return to Text