FREQUENTLY ASKED QUESTIONS
Questions about the ADA® Visa® Cards?
Check out our list of frequently asked questions.
Not a Cardmember yet? Learn more about the ADA Visa Cards.
How to Apply
You can apply online, with the ADA Visa Card app for iPhone® or Android™ devices or by calling 888-327-2265.
Contact U.S. Bank at 800-947-1444.
- You'll earn 5 points for every net $1 spent on purchases made at ADA.org.
- You'll earn 2 points for every net $1 spent on purchases made at selected ADABEI Endorsed Partners
- You'll earn 1 point per net $1 everywhere else Visa is accepted. Learn More about the card benefits.
Contact Cardmember Services at 1-866-951-3869 for account inquiries including: account balance, payment information and recent transactions.
Contact the Rewards Center at 1-888-229-8864 for questions concerning points earned, points available, redemptions and other rewards information.
Basic Card Facts
You can access your account from any Internet-enabled computer, learn more.
Contact Cardmember Service, we’re available 24/7.
Making Your Payment
To pay your bill online log in to online banking, or you can mail your payment to: Cardmember Services, P.O. Box 790408, St. Louis, MO 63179-0408.
Call 24-hour Banking at 1-888-962-4671. Please be prepared to provide a description of any error message displayed on your mobile device or an explanation of the issue you have encountered.