Contact Us

Call Us Anytime

24-Hour Cardmember Service / Report a Lost or Stolen Card
866-951-3869
We accept relay calls

Outside the United States: 701-461-1112 (call collect)
Fax: 800-727-4665

Send Payments
U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing Inquiries and Other Written Correspondence
U.S. Bank National Association
Cardmember Service
P.O. Box 6351
Fargo, ND 58125-6351

Email Us
For questions specific to an existing account, please to authenticate that you are the account owner:

  1. Log in to Online Banking  
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select  "Email Us"