Frequently Asked Questions

Questions about the ADA® Visa® Cards?

Check out our list of frequently asked questions.

Not a Cardmember yet?  Learn more about the ADA® Business Rewards Visa Signature® Card or the ADA Visa Signature® Card benefits.

How to Apply

You can apply online or by calling 888-327-2265.
Contact U.S. Bank at 800-947-1444.

Exclusive Rewards

  • You'll earn 2 points for every eligible $1 spent at dental supply providers.1
  • You'll earn 5 points for every eligible $1 spent on purchases made through the ADA.org, state and endorsed partners.2
  • You'll earn 5 points for every eligible $1 spent on prepaid hotel and car rental booked through our rewards site.3
  • You'll earn 1 point per eligible $1 everywhere else Visa is accepted.4 Learn More about the card benefits.
  • View full Program Rules (PDF)
  • You'll earn 5 points for every eligible $1 spent on purchases made through the ADA.org.2
  • You'll earn 5 points for every eligible $1 spent on prepaid hotel and car rental booked through our rewards site.3
  • You'll earn 2 points for every eligible $1 spent on purchases made at selected ADABEI Endorsed Partners.1
  • You'll earn 1 point per eligible net $1 everywhere else Visa is accepted.4  Learn More about the card benefits.
Call 888-229-8864 or log in to Online Banking and under My Account click on “My Rewards” .  Click on “Redeem Rewards” to access the Rewards Center.  Click “Browse Rewards” to redeem your points.  Not enrolled?  Enroll today!
Contact Cardmember Services at the number on the back of your card for account inquiries including: account balance, payment information and recent transactions.
Contact the Rewards Center at 1-888-229-8864 for questions concerning points earned, points available, redemptions and other rewards information.

Basic Card Facts

With Online Banking, you can access your account from any Internet-enabled computer or device.  Not enrolled?  Enroll today!
Contact Cardmember Service at the number on the back of your card, we’re available 24/7.

Making Your Payment

To pay your bill online log in to Online Banking, or you can mail your payment to: Cardmember Services, P.O. Box 790408, St. Louis, MO 63179-0408.
Call 24-hour Banking at 1-888-962-4671. Please be prepared to provide a description of any error message displayed on your mobile device or an explanation of the issue you have encountered.