Frequently Asked Questions

Questions about the ADA® Visa® Cards?

Check out our list of frequently asked questions.

Not a Cardmember yet?  Learn more about the ADA Visa Signature® Card benefits.

How to Apply
You can apply online, with the ADA Visa Card app for iPhone® or Android™ devices or by calling 888-327-2265.
Exclusive Rewards
  • You'll earn 5 points for every eligible net $1 spent on purchases made at
  • You'll earn 2 points for every eligible net $1 spent on purchases made at selected ADABEI Endorsed Partners
  • You'll earn 1 point per eligible net $1 everywhere else Visa is accepted.  Learn More about the card benefits.
Call 866-951-3869 or log in to Online Banking and under My Account click on “My Rewards” .  Click on “Redeem Rewards” to access the Rewards Center.  Click “Browse Rewards” to redeem your points.  Not enrolled?  Enroll today!
Contact Cardmember Services at 866-951-3869 for account inquiries including: account balance, payment information and recent transactions.
Contact the Rewards Center at 1-888-229-8864 for questions concerning points earned, points available, redemptions and other rewards information.
Basic Card Facts

The Annual Fee varies by product.  Refer to the following links for individual product annual fees.

Personal Cards
- ADA Visa Signature Card (view terms and conditions.)
- ADA Visa Platinum Card (view terms and conditions.)

Business Cards
- ADA Visa Business Rewards Card (view terms and conditions.)

The APR is competitive for credit cards that offer rewards. Keep in mind that you pay no interest on purchases (refer to the following links for information on individual products) if you pay your bill in full by the payment due date each month.

Terms & Conditions:

With Online Banking, You can access your account from any Internet-enabled computer.
Making Your Payment
To pay your bill online log in to Online Banking, or you can mail your payment to: Cardmember Services, P.O. Box 790408, St. Louis, MO 63179-0408.
Call 24-hour Banking at 1-888-962-4671. Please be prepared to provide a description of any error message displayed on your mobile device or an explanation of the issue you have encountered.